By Meryl K. Evans and Hank Stroll, www.marketingprof.com
William Shatner’s character in Boston Legal, Denny Crane, puts his foot in his mouth all the time and doesn’t apologize for it. But, in the real world, when we say something untoward about someone, we can’t let it slide. Instead, we blush, we feel our hearts race, and we want to bite our tongues. Months later, we might be able to laugh it off.
Tips of the Trade: “Four Cures for Foot-in-Mouth Disease”
By Meryl K. Evans and Hank Stroll, www.marketingprof.com
William Shatner’s character in Boston Legal, Denny Crane, puts his foot in his mouth all the time and doesn’t apologize for it. But, in the real world, when we say something untoward about someone, we can’t let it slide. Instead, we blush, we feel our hearts race, and we want to bite our tongues. Months later, we might be able to laugh it off.