Change the company culture
Could the environment be influencing your behavior? According to Ric Dragon, CEO of Oxclove Workshop, an environment of employees disparaging clients might be a hint that a change needs to occur in the organization. Work on changing the company’s attitude regarding difficult clients by launching a companywide campaign on how to work with such clients:
Tips of the Trade: “Four Cures for Foot-in-Mouth Disease”
Change the company culture
Could the environment be influencing your behavior? According to Ric Dragon, CEO of Oxclove Workshop, an environment of employees disparaging clients might be a hint that a change needs to occur in the organization. Work on changing the company’s attitude regarding difficult clients by launching a companywide campaign on how to work with such clients: