Monique Tatum, director of sales and marketing with Integrity Partners, advises sending a gift basket with a handwritten note: “A business relationship is still a relationship. Explain in the note that you appreciate the client and though those thoughtless remarks could sour your relationship, you hope they do not.”
Tips of the Trade: “Four Cures for Foot-in-Mouth Disease”
Monique Tatum, director of sales and marketing with Integrity Partners, advises sending a gift basket with a handwritten note: “A business relationship is still a relationship. Explain in the note that you appreciate the client and though those thoughtless remarks could sour your relationship, you hope they do not.”