Top Ten Reasons Why Promotional Products Distributors Fail
1. As long as I have an answering machine to answer my calls, I’ll be fine.
How many times have you wished you could dial the phone and have a live person answer it on the first ring or two, without having to punch in a bunch of numbers? You must have normal business hours where your phone is answered nearly, if not all, of the time. Customers want to have their questions answered today. If a new customer has to leave a message on an answering machine, he or she will most likely call the next PPD in the phone book or on the web. The same goes for e-mail; answer e-mails promptly and submit bids in a timely fashion. Quick, efficient and accurate communication with customers is the ultimate key to winning them over and keeping them as a lifelong business partner.
- Companies:
- PPAI