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PM: Do you have any other advice to share with a distributor attempting a similar promotion?
RB: I'd say, "Don't assume." Go visit the stores, actually do the footwork and the groundwork. [In this case,] the end-users were associates; they were the ones receiving the launch kits and selling the devices, and I truly wanted to know why they'd [chosen] to sell a Samsung over a Nokia over an iPhone. My best advice is to truly get to know your audience.
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Michael Cornnell
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