2007’s Top Distributors
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4. American Identity (www.americanidentity.com), Overland Park, KS
“In any business-to-business environment, you must understand each customer’s contribution to profitability. Not doing so will surely cause demise.”
These poignant words come from a man who knows customer service all too well. David Krumbholz, president/COO of American Identity said it is his company’s commitment to building strong relationships with customers of every size that brings about its success. “We succeed by our ability to service small, mid-tier and large corporations while understanding the economics of all three,” he said.
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- Companies:
- PPAI
- Promotional Marketing
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