Raising the Bar
The newly formed Quality Certification Alliance takes a strong stance on safety
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JD: First, you have to [answer] prequalification questionnaires. You have to map the whole organization. You have to map your whole manufacturing base. You have to map your SOPs. And then you go in for a review. [But] before anything ever happens, you have to get your full set of what you should be [doing], then comes the auditing and the certification. The auditing process: Dee with third-party testing companies [goes] into your facilities, both here stateside—any domestic decorating, any overseas factories, and to a representation of your factories to ensure that your SOPs are alive and breathing.
PM: So what is it that they are looking for? Product safety, social responsibility? ...
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