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"I made a decision several years ago that I wasn't going to get a lot of clients, I was going to go narrow and deep," said Mayberry. "So I'm in a lot of departments at this client, as at my other three big clients. I try to be enmeshed everywhere I can go, because things change so quickly." She explained with banking clients where she wasn't as entrenched, she lost them when they were bought up, merged or otherwise shifted personnel. "Things changed and, because I didn't have that really strong foothold, it disappeared."
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Michael Cornnell
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