Management

Most of us sales and business development types don’t like to hear the word “no.” I get it. But sometimes, us management types need to hear “no.” Let me explain. I recently asked our administrative assistant if she would help with a new project. She replied with an emphatic but polite “no.” The truth is that she was correct...

Question: After I emailed a purchase order to a supplier in QB Premier, I used to see a message telling me that it had been emailed. I don’t see that anymore. What happened? Answer: You are probably talking about a pop-up message that said: “QuickBooks sent the email to your email application. Your email application will send it to the recipient.”...

Tekweld, Hauppauge, New York, announced that it has hired David Heldt as marketing director. Heldt previously served as marketing manager at Super Enterprises, a Northeast distributor of Marvin windows and doors. Heldt joined Tekweld on Nov. 1, and brings 26 years of marketing experience in distributor and buying group business models...

The recent GoDaddy security breach exposed over a million users' websites and email accounts. Keeping your online properties safe is one of the most important things you can do to protect yourself and your business. The good news is, there are a few things you can do that don't involve that much technical know-how...

The supply chain is making life hell for promo distributors and suppliers, leading to mounting frustration that’s costing time, money and jobs. As burnout sets in, it’s only adding to the supply chain mess. What can the industry to do stop it? And what happens if it doesn’t?...

RBO PrintLogistix has tapped Michael Turner as its new vice president of information technology. The former director of IT at DataSource Inc. and solutions architect for Banner Solutions stepped into his new role as vice president of information technology in March 2021. Turner holds licenses and certifications in multiple areas, including...

I.D. Images LLC, Brunswick, Ohio, announced that Jeffrey Fielkow has been appointed president and CEO of the company. An experienced business leader, Fielkow will succeed Brian Gale and assume responsibilities on Dec. 1, 2021. Gale is set to retire at the end of the year. Fielkow brings significant expertise…

One of the concerns I hear most often from CEOs and owners is the state of their organization’s culture. These issues are especially perplexing since there are any number of tactics being employed to help build team spirit. And while there is nothing wrong with “Pizza Friday,” these ideas alone are not likely to move the needle in the direction of cultural improvement...

Rick Del Sontro offers expert advice on franchising, including what investors are looking for and common struggles to avoid in starting up a business. As founder of a company that was named to the Inc. 5000 List of the Fastest-Growing private companies for six consecutive years, Del Sontro knows what it takes to drive success. Tune in to hear more...

As part of Print+Promo Marketing’s ongoing feature, Executive Perspectives, we get to know leading…