Management

Time Management Is a Bag of Flour
February 29, 2024 at 8:37 am

What many of us need is a practical way to manage all the great ideas that pop into our heads daily. Bill Farquharson offers one up.

Culture: The Print Industry Leader's Best Growth Opportunity
February 28, 2024 at 9:52 am

What creates the greatest opportunity for long-term success for a print industry company? Culture. Culture, as defined by Merriam-Webster, is “the beliefs, customs, arts . . . of a particular group” and “a way of thinking, behaving or working that exists in a place or organization.” It is the industry leader’s responsibility to set the…

Why Do Happy Customers Leave?
February 27, 2024 at 8:52 am

In this blog, Bill Gillespie shares how a past sales loss highlighted the importance of client-focused innovations.

The 'Direct to Consumer' Problem: How Distributors Can Navigate an E-Commerce World
February 26, 2024 at 10:45 am

The age demographics of the promotional products industry are changing. Millennials are now well into their 30s, and Generation Z is starting to graduate college and fully establish itself as a part of the workforce. Because of this, a lot of distributors who are firmly established in the promotional products industry don’t know a life…

Every Organization Needs an MVP
February 23, 2024 at 12:45 am

Upon researching multiple successful companies, it was evident they all share this one trait: most valuable processes (MVPs).

When That Much Is Too Much
February 22, 2024 at 5:00 am

When it comes to communicating delivery details with a customer, don’t make the mistakes Bill Farquharson’s dentist made.