Management

Russ Dantu's Tips for Alleviating Customer Pain Points
January 21, 2020 at 2:06 pm

In his presentation "Eliminate the Ow! For Customers," customer service expert Russ Dantu, owner of Synergy Solutions, guided distributors through hands-on exercises to eliminate pain points from their sales process and make their business more…

Logomark Announces New Additions to Leadership Team
January 10, 2020 at 11:24 am

Logomark, Tustin, Calif., announced the addition of two new executives to its leadership team. Sarah Goshgarian is now vice president of sales, East, and Lori Bolton has been appointed as vice president of sales, West. “Sarah and Lori will be great additions to the newly restructured management team, bringing with them leadership and strategy skills…

iClick Adds Matt Staff to National Accounts Team
January 9, 2020 at 1:25 pm

iClick, Seattle, has hired Matt Staff to continue the growth of iClick's national account management team. He’ll support existing clients, while expanding account bases within the Midwest territory. “We couldn’t be more thrilled to announce the hiring of an outstanding national account manager focused on one of our key…

Facilisgroup Appoints Ashley McCune as President
January 7, 2020 at 2:07 pm

Facilisgroup, St. Louis, announced the appointment of Ashley McCune as president. McCune will assume leadership of the company as founder Dan Rochette and chief business development officer Martin Weber officially retire, and CEO Chuck Fandos moves into a new position with The Pebble Group (Facilisgroup's parent company) as chief strategy officer...

Geiger Announces Its First Acquisition of 2020
January 7, 2020 at 10:41 am

UK distributor GeigerBTC, a subsidiary of Lewiston, Maine-based Geiger, announced that it has acquired Berkshire-based distributor Lancewich as part of GeigerBTC's continued expansion strategy to support clients in the UK and across Europe. Lancewich, a highly respected name within the industry for more than 30…

Is Your Brand Supporting Your Success?
January 6, 2020 at 11:42 am

It’s curious to me that we are in the “branding business,” yet so many companies seem to have a brand that does not contribute to their success. Here’s a rule I learned many years ago: If you sell products, you will be asked to quote prices. If you sell solutions, you can name your price. Pick…

Do You Know Where Your Order History Is?
January 3, 2020 at 2:10 pm

Ask the Accountant… Question: Do You Know Where Your Order History Is? Answer: I have been working with OrderMaster users recently, because this software system is no longer supported by the manufacturer and the software is crashing. Hundreds of distributors have been using OM for as long as 20 years. It is now failing because…

Reciprocity Road Adds Vendor Partners Charles River Apparel and Goldstar
January 3, 2020 at 11:01 am

Charles River Apparel and National Design LLC, doing business as Goldstar, have joined Reciprocity Road as preferred supplier partners. Reciprocity Road, formed in 2016, comprises eight distributors and represents more than $200 million in buying power, focused on transparency, giving back, collaboration and sharing. “Charles River Apparel is thrilled to be a part of this…