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PM: What's one of your worst sales or management memories, and what did you learn from the experience?
LZ: The process of our ERP* selection and implementation. I earned a Ph.D. from the "University of Hard Knocks" from this process over the last 18 months. I would gladly help anyone that is looking at going through this process to help them avoid what we had to do.
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Michael Cornnell
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