Bullet Implements State-of-the-art Phone System to Enrich Customer Experience
Company's new policies reflect commitment to quality and customer service.
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Management also utilizes the system to track call progress. In the event that a customer's concerns are not able to be quickly addressed, the system alerts the manager who can step in to provide assistance, ensuring that complex requests are handled quickly and accurately for the customer. The system further assists management by prioritizing orders, which guarantees that deadlines are met and orders are shipped when promised.
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