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Happy November everyone! Today I've pulled together some short thoughts on customer service, specifically on how to treat and keep new clients, from a few of my very kind distributor contacts. Dan Flood, owner of Profoma Five Thousand, Aurora, Ill.; Fionn Dolan, sales director for Bright Promotions, Ireland; and Bradley Pick, president and owner of Promotional Trucks LLC, Mastic, N.Y. were all nice enough to answer my questions. Thanks for reading, and I hope you find the interviews helpful!
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Michael Cornnell
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