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"It's critical that we adjust our workforce to match America's changing communications trends as mail volumes continue to decline," Donahoe said. "At every step and with every change, our focus remains on our customers and continuing to provide outstanding customer service."
Additional staff reductions will occur as the Postal Service makes necessary changes to its network and retail operations. The full scope and financial impact of these personnel actions should be realized in one calendar year—March 2012.
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