Tips of the Trade: Why you can’t rely on e-mail
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Here were their responses, saying, “We’re ready to go ahead with the project.” But Nicole didn’t get those messages and, busy with other things, she assumed they’d chosen someone else. By the time she found these messages, they had in fact chosen another Web designer. UGH!
I asked Nicole, “What could you have done to prevent this type of miscommunication?”
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