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The USPS lost $8.5 billion in 2010 and has been struggling to survive in the face of increased Internet use and third-party services like UPS and FedEx. Addressing Congress, Postmaster General Patrick Donahoe requested the ability to change pricing, close locations and consider possible layoffs. The postal service, which is self-sufficient and receives no money from taxes, cannot make changes without Congress's approval.
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Kyle A. Richardson
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Kyle A. Richardson is the editorial director of Promo Marketing. He joined the company in 2006 brings more than a decade of publishing, marketing and media experience to the magazine. If you see him, buy him a drink.
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