AIA Elevates and Grows Owner Success Team with Promotion and New Hire
AIA Corporation (AIA), Appleton, Wisc., recently announced the promotion of Andres Blanco to vice president of owner success, and welcomed Kali Zecy and Kelli Bernd as new owner success managers. These positions will further expand the owner success team’s resources and talent to support AIA’s growing owner community.
“AIA is dedicated to investing in the success of our owners,” said Rich Berg, senior vice president of owner success. “This team serves as trusted advisors to our distributors, as they play a crucial role in providing personalized support, coaching and training. I’m thrilled to have Andres step into this new role, and am excited to welcome Kali and Kelli to the team, as their robust industry experience and professional accomplishments will further enrich the growth and profitability of our owners’ businesses.”
Blanco joined AIA in 2019 as an owner success manager and was later promoted to director given his proven track record of helping Owners accelerate their business growth. In this new role, he will work in partnership with Greg Burpee, Vice President of Owner Success, to create deeper owner relationships and focus on the development of cross-functional initiatives including new tools and services to build owners’ businesses. Blanco will report to Berg.
“Having spent the last three years at AIA and more than two decades in the industry, I have a vast understanding of the needs of our owners,” said Blanco. “I’m excited to take this knowledge to the next level at AIA, helping our team create individual success plans for our owners and always enhancing our cadence of resources to meet their evolving needs.”
Zecy has a strong background in customer success, having worked at Staples Promotional Products and Bardavon Health Innovations; and as a consultant advising clients on promotional product procurement, vendor relationships and global shipping during the pandemic. She will utilize her 15 years of industry experience to become ingrained in the owners’ businesses, gaining a clear understanding of their business model and the resources needed to help move the company forward.
Bernd brings 20 years of distributor experience and joins AIA from INM Marketing Group where she served as the director of marketing. She managed all social platforms and blog content, developed custom marketing kits, and created multiple sales tools for the business development team. Bernd’s past knowledge will benefit owners as she works closely with them to develop customized business plans that fit their specific needs and preferences.
For more information on AIA, visit www.aiacommunity.com.