The Consumerist recently met with CPSC chair Inez Tenenbaum to discuss how the commission works with manufacturers on everything from the recall process to new standards on lead and drop-side cribs, and why some within the commission are attempting to scuttle its new products database.
ON ISSUING A RECALL:
Most of our complaints come directly from companies. If they know that someone's had a problem with their product, [the company] has 24 hours to report that to the agency. Most of our recalls are voluntary. A company comes to us, we work out a press release, and they voluntarily recall it.
0 Comments
View Comments
- People:
- Inez Tenenbaum
Related Content
Comments
%0D%0A%20%20ON%20ISSUING%20A%20RECALL%3A
0 Comments Comments%0D%0A%20%20Most%20of%20our%20complaints%20come%20directly%20from%20companies.%20If%20they%20know%20that%20someone's%20had%20a%20problem%20with%20their%20product,%20[the%20company]%20has%2024%20hours%20to%20report%20that%20to%20the%20agency.%20Most%20of%20our%20recalls%20are%20voluntary.%20A%20company%20comes%20to%20us,%20we%20work%20out%20a%20press%20release,%20and%20they%20voluntarily%20recall%20it.%0D%0A%0D%0A%0D%0Ahttps%3A%2F%2Fwww.printandpromomarketing.com%2Faggregatedcontent%2Fcpsc-chair-were-not-trying-to-play-gotcha-with-manufacturers%2F" target="_blank" class="email" data-post-id="16762" type="icon_link"> Email Email