Norwood Takes Introspective Look with “The Mighty 8”
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“Norwood, like many other companies, needs to do a better job of communicating and making its customers aware of problems as they occur,” noted Janelle Nevins of Summit Marketing, an Atlanta-based distributorship. “Communication continues to be a huge key to the success of any company. Overall improvement of customer service and better connecting with customers to keep them in the know is something that must be improved for success to continue.”
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