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One of the original products the church wanted would not make our delivery dates, so we suggested jotters. But, we found out they were limited on inventory on the colors we wanted, so we just had to provide some suggestions on the colors, etc.
PM: Any advice or insight you'd like to give on handling a rush job, working with churches, or anything else?
JH: Use preferred vendors or ones you have close relationships with. Be creative. Rather than using just FedEx or UPS, we also used OnTrac, which has an overnight delivery service from Calif. to Nev. that helped us get these rush orders completed.
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