From Reactive to Proactive: Redefining Safety Standards in the Promotional Industry (A Four-Part Series)
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Regardless of whether or not the FDA’s communication was viewed by executives at T-A Creations, Halim reported that, following the August 2006 news of the CEH’s lawsuit, actions were taken to contain and eliminate the lunch box issue. “We discontinued selling those specific items,” he affirmed. In fact, the company stopped importing that particular product altogether, Halim added, and sent out a letter to its distributors informing them of the situation.
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