A Lanyard's Layers
For an item that seems fairly simple, what details should you base your buying decision on?
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5. Available and Knowledgeable Staff
Having all the answers, all the time, just isn't possible, even for the best salesperson. There are going to be times where you need an obscure materials question answered ("Some of my nurses have a rare plastics allergy, what's the exact plastic your lanyards are made from?"), are in a scramble for a case study, need product safety data, or any other number of a billion things you couldn't possibly know. When these kinds of questions pop up, having access to a supplier sales force that is able to provide this information can make all the difference.
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Michael Cornnell
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