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Brent Stone
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"When do you have enough compliance?"
I was recently asked this question by an industry-leading distributor. He regularly has to field compliance inquiries from his customers and is frustrated by the wide range of responses he gets from suppliers. The correct answer is, "when your response is more than enough to meet the expectations of your clients." If your clients do not care, you probably do not. But more and more companies are finding out first-hand that having a comprehensive compliance program is making a difference in their relationships and business with their Fortune 1000 clients.
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Brent Stone
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Brent Stone is the executive director - operations for the Quality Certification Alliance. He offers practical approaches for applying compliance as part of your business strategy in order to differentiate yourself in our crowded marketplace.
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