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The Consumer Product Safety Improvement Act of 2008 (CPSIA) required the CPSC to create a public database cataloging complaints and incident reports. As the submissions come directly from consumers, many manufacturers and organizations have raised concerns about the website, fearing it will be too easy for people to file inaccurate reports.
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Kyle A. Richardson
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Kyle A. Richardson is the editorial director of Promo Marketing. He joined the company in 2006 brings more than a decade of publishing, marketing and media experience to the magazine. If you see him, buy him a drink.
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